Last updated: September 26, 2026

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BILDT Property Works Ltd.  ("BILDT," "we," "us") respects your privacy. This policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, contact us, request a quote, use our residential or commercial services, or apply for a job.

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We operate in Alberta and handle personal information in accordance with Alberta's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). This policy describes our practices; it does not limit any rights you have under applicable law.

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What we collect

Depending on your relationship with us, we may collect:

• Contact and project information: your name, email address, phone number, property or business address, preferred contact method, details of the work you request, photos or plans you provide, and our correspondence.

• Service information: estimates, contracts, scheduling details, site notes, inspection reports, maintenance history, photos of the property or work, access instructions, emergency contacts, and information needed to coordinate subcontractors or respond to a property issue. Please avoid sending alarm codes, keys, or other sensitive access details through an unsecured website form; we will arrange an appropriate method when needed.

• Billing information: invoice and transaction records and payment status. If online payments are offered, a payment processor may collect payment card details directly; BILDT does not need to receive your full card number.

• Applicant information: a résumé, work history, qualifications, references, and information you choose to provide during hiring. We will obtain any checks or additional sensitive information only when relevant and with the required notice or consent.

• Website information: IP address, browser and device data, pages viewed, referring pages, approximate location derived from IP address, and cookie or similar technology data, subject to your browser and cookie choices.

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We collect information directly from you, through our website and service interactions, and sometimes from authorized representatives, referrals, or service providers where permitted by law. We limit collection to what is reasonable for the identified purpose.

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Why we use it

We use personal information to respond to inquiries; prepare quotes; plan, schedule, perform, and document work; administer Care+ and Home Watch; communicate about appointments and property issues; coordinate suppliers and subcontractors; process invoices and payments; manage warranty or service concerns; maintain safety and security; assess applications; operate and improve our website and business; and meet legal, accounting, insurance, and record-keeping obligations.

We may send service-related communications about an inquiry or existing job. We send promotional email or text messages only where we have consent or another lawful basis under Canada's anti-spam legislation. Such messages identify us and provide a working unsubscribe method. You can opt out of marketing at any time; service messages about an active project may still be necessary.

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We will identify any materially new purpose and obtain consent where required. We will not sell your personal information.

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Consent and your choices

We seek consent appropriate to the information and circumstances, unless the law permits or requires collection, use, or disclosure without it. You may withdraw consent for optional uses by contacting us, subject to legal or contractual limits and reasonable notice. Withdrawing consent may affect our ability to provide a requested service. You may choose not to provide optional information and can manage non-essential cookies through the website's cookie controls, if enabled, or your browser settings.

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When we share information

We disclose information only as reasonably needed for the purposes above, including to employees and authorized contractors; subcontractors, suppliers, inspectors, or other trades involved in your project; payment, accounting, scheduling, communication, website hosting, and other technology providers; professional advisers, insurers, or authorities when necessary; and another organization in a permitted business transaction, subject to applicable safeguards. We may also disclose information with your direction or when required or permitted by law.

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We give service providers access only to information needed for their work and expect them to protect it. Property photos or project stories that identify you or your home will not be used in public marketing without appropriate permission.

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Processing outside Canada

Some technology or other service providers may process or store personal information outside Canada, where it can be subject to the laws of that country. Before publishing, identify the actual countries and purposes here: [country or countries, e.g., United States, only if confirmed] — [provider categories and authorized purposes, such as website hosting, email, scheduling, or payments]. Contact our Privacy Officer for information about our policies and practices relating to providers outside Canada.

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Cookies and website analytics

Our Wix-hosted website may use essential cookies for core functions and, if enabled, analytics or marketing cookies to understand site use and improve our communications. [List any connected tools, such as Google Analytics or Meta Pixel, only if actually installed.] Where a cookie preference tool is available, visitors can accept or decline non-essential categories and change their choices through [insert cookie settings link or instructions]. Browser controls may also restrict cookies, though some site functions may be affected. This policy should be updated if our website tools change.

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Protection and retention

We use safeguards appropriate to the sensitivity of the information, such as restricted access, account security, secure service providers, and procedures for handling records. No electronic system can be guaranteed completely secure. We keep information only as long as reasonably necessary for the purposes described above, including applicable legal, tax, insurance, warranty, and dispute-resolution needs, then securely delete, destroy, or anonymize it. Retention periods vary by record type. [Insert internal retention schedule if one has been adopted.]

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If a privacy incident occurs, we assess and respond to it, including notifying regulators and affected individuals where required by applicable law.

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Your access and correction rights

You may request access to personal information we hold about you, ask how it has been used or disclosed, and request correction of inaccurate information, subject to legal exceptions. Send a written request to our Privacy Officer using the contact details below. We may verify your identity and will respond within the time required by applicable law. If we cannot grant a request, we will explain the reason and available options. You may also raise a concern with us and, if unresolved, contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, as applicable.

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Third-party links

Our site may link to other websites or services. Their privacy practices are governed by their own policies, which we encourage you to review.

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Changes to this policy

We may update this policy as our services, tools, or legal obligations change. The updated version will appear here with a new date. If a change requires additional notice or consent, we will provide it.

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Contact our Privacy Officer

BILDT Property Works Ltd.
Privacy Officer: CEO
Email: tannis@bildt.ca
Mailing address: PO Box 226, Alberta Beach, AB, T0E 0A0